Frequently Asked Questions
Everything you need to know about shopping with Fred Funk.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like earrings or undergarments cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Since we stock various designer brands, we recommend checking the specific measurements provided to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.
Are your products authentic?
Absolutely. Fred Funk is an authorized retailer for every brand we carry. All products are 100% authentic and sourced directly from the official manufacturers.